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SHIPPING & RETURNS
SHIPPING POLICY
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
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We will ship to PO Boxes via USPS. However, expedited shipping is not available to a PO Box. Orders shipping to APO’s, and US Territories may experience delays. Other carrier options are available, and we reserve the right to change carriers at any time.
RETURNS & EXCHANGE POLICY
No returns or exchanges
DELIVERY POLICY
If your package is lost or missing, you must contact us within 30 days of the delivery date to be eligible for a store credit or reship. Royal Knapps does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier and will review on a case by case basis.
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